Warranty

Warranty Policy
Limited Warranty

At SWT Device, we stand behind the quality of our smart devices and electronic products. All products purchased from swtdevice.com are covered by our limited warranty, starting from the date of delivery.

Warranty Coverage

Our warranty covers:

Manufacturing defects

Hardware malfunctions under normal use

Performance issues caused by product defects

If your product develops a covered issue during the warranty period, we will repair, replace, or refund the product at our discretion.

Warranty Period

Standard warranty: 12 months from the date of delivery

Some products may have extended or special warranty terms, which will be stated on the product page.

What Is NOT Covered

This warranty does not cover:

Damage caused by misuse, abuse, or accidents

Water damage (unless the product is labeled waterproof)

Unauthorized repairs or modifications

Normal wear and tear

Damage caused by power surges or improper voltage

Lost or stolen products

Consumable parts (batteries, filters, accessories, etc.)

How to Claim Warranty

Contact our support team at
support@swtdevice.com

Provide:

Order number

Product photos/videos

Description of the issue

Our team will respond within 1–3 business days with a solution.

If return is required, we will provide a return address and instructions.